Shipping Policy
How we process, dispatch and deliver your order.
Firstfive Course sells digital courses only. All purchases are delivered electronically, and no physical products are shipped.
Instant Digital Delivery
After successful payment, your course access link or login details are automatically sent to the email address you provide at checkout. Delivery is normally instant, although payment verification or technical issues may occasionally cause delays.
Shipping Charges
There are no shipping or delivery charges for digital courses.
Your Email Address
Please ensure your email address is correct when placing your order. If you entered an incorrect email address, contact us with your order ID and payment confirmation so we can verify your purchase and help you receive access.
Missing Email or Access Issues
If you do not receive your course access email
- Check your Spam, Junk, and Promotions folders.
- Confirm that your payment was successful.
- Contact support@firstfivecourse.com with your order ID and the email address used at checkout.
We will investigate the issue and help you access your purchased course.
Contact us.
Share your order number and a clear description. The FirstFive Course support team will help you.
support@firstfivecourse.com